Portrait of Vikram Mehta

Litigation / Collections / Fraud Investigation

Vikram Mehta

Litigation, collections, recovery, risk and fraud investigation professional with a career across B2B and B2C businesses.

Legal portfolio management Fraud and due diligence Collections and recovery Team leadership

Profile

A disciplined operator for legal, collections and investigation work.

Known for organized execution, goal-driven follow-through, relationship building, negotiation, and practical problem solving across customers, internal teams, vendors and law-enforcement touchpoints.

Away from formal work, Vikram also keeps a quieter public notebook where occasional reflections and essays live inside the journal archive.

7 Organizations across financial services, logistics, customer operations and investigations
6+ Core domains: legal, collections, risk, recovery, fraud, customer operations
17 Team members handled in a prior sales leadership role
01 Career Timeline Companies and dates
  1. Eagle Collins IncDec 2016 onward

    Focused on litigation, collections and fraud investigation work, combining field intelligence, documentation review, stakeholder coordination and disciplined recovery follow-up.

  2. Federal Express CorporationAug 2007 – Nov 2016

    Managed legal portfolio work for North and East India, represented the company in day-to-day court proceedings, and handled matters around Section 138 NI Act, EOW, arbitration, mediation, summary suits and civil issues.

    Supported recovery of financial losses through law-enforcement coordination, market intelligence, process mapping, invoice and payment checks, vendor and employee interviews, background checks, due diligence, skip tracing, covert operations and surveillance when required.

  3. CitifinancialOct 2006 – Jun 2007

    Worked as Assistant Manager for collections, focusing on team targets, road shows, tele-calling, referral programs, asset tracing, applicant risk review, loan underwriting support and verification-led sanctioning.

  4. Federal Express CorporationDec 2005 – Sep 2006

    Handled Okhla and Faridabad territory work, conducted process audits directly and through third parties, prepared investigation reports, highlighted operational issues, minimized delinquency and improved bucket-wise resolution percentages.

  5. I-Connect CommunicationDec 2004 – Nov 2005

    Led a 17-member sales team including assistant team leadership, supervision and agents; drove daily, weekly and monthly targets, coached team members, supported hiring and training, and helped release right-fit people onto the floor after assessments.

  6. American ExpressApr 2003 – Nov 2004

    Worked on corporate cards and customer operations, improving service levels and contact rates across inbound and outbound calling, analyzing applications according to risk guidelines, taking supervisory calls and supporting analysts in meeting utility targets.

  7. Hero ItesJan 2002 – Mar 2003

    Contributed to outbound customer campaigns for US, UK and Australian customers, maintained management standards, exceeded SPH expectations, and earned top-performer recognition for April 2002.

02 Legal, Collections and Investigation Strengths What stands out

Legal portfolio and proceedings

Managed legal portfolios, represented matters in day-to-day court proceedings, and handled areas including Section 138 NI Act, EOW, arbitration, mediation, summary suits and civil matters.

Recovery and risk control

Worked on financial-loss recovery support, skip and asset tracing, delinquency reduction, bucket-wise resolution, risk assessment and mitigation planning.

Fraud investigation

Handled background checks, due diligence, process mapping, vendor and employee interviews, invoices and payment verification, covert operations and surveillance where required.

Leadership and quality

Led and mentored teams, supported hiring and training, improved quality parameters, and helped drive daily, weekly and monthly performance targets.

03 Education and Training Formal learning and certifications

Education

  • Masters in Commerce – CCSU Meerut
  • Bachelors in Commerce – Delhi University
  • AISSCE in commerce stream – St. Francis De Sales School, Delhi
  • Professional diploma in network-centered computing – NIIT DNIIT

Trainings

  • FCPA and UK Bribery Act
  • Achieve Global Customer Service
  • Personality Development and Leadership Skills
  • Managers introduction to Business Law
  • Quality Orientation and Money Laundering
  • Working knowledge of SAP, Tally and PeopleSoft
04 Interests and Personal Notes Personal side
Photography Blogging Travelling Gadgets Technology

The professional resume is only one side of the story. A curious reader can drift into Vikram’s short personal note, browse the reflective writing archive, or quietly open a line of contact when the moment calls for it.